Contact

Talk to a real person.

Questions about your account, verification, billing or how matching works? Send a message and we'll reply within two working days.

Common questions

You might find the answer here.

How do I delete my account?

Go to Settings, then Account, then Delete account. Your profile, answers and messages are removed permanently.

Can I look for more than one kind of relationship?

Yes. On the Premium plan you can search for love, friendship and family at the same time. On other plans you choose one and can change it whenever you like.

How are profiles verified?

Every new member confirms their identity with a government ID and a short selfie video, and a member of our team reviews the profile before it goes live. We check as carefully as we can; if anything feels wrong, report it and we will look into it.