Terms of use
Template text: have it reviewed by a qualified lawyer before launch.
Who can join
HeartWise and LAX-Chat are for adults aged 18 and over. You must give your real name, an original photo of yourself and valid proof of ID.
Be honest and kind
Use your own identity and recent photos. Be respectful in every message, call and meeting. Harassment, hate, scams and requests for money are not allowed.
Accounts and verification
We may refuse, pause or remove any account that fails verification or breaks these rules. We do our best with basic verification (email, mobile, selfie, ID and a review by a real person), but no check is perfect and we can't guarantee who anyone is or how they will behave. Please take care before trusting anyone you meet through HeartWise.
Launch offer
HeartWise launches in Ireland. From 16 October 2026 until 30 November 2026, membership is free for everyone, with 5 introductions a month. Paid plans start on 1 December 2026; nobody is moved to a paid plan without choosing it.
Plans and payment
HeartWise is free to join. HeartWise Plus (€9.99 a month) and Premium (€19.99 a month) renew monthly until you cancel, and end at the close of the month you cancel in. You only pay once your account is verified. The Life Compatibility Report™ is a one-off purchase; if you're not happy with it, contact us within 14 days for a full refund. We never show advertising.
LAX-Chat calls
LAX-Chat connects calls through our system so numbers stay private. Calls may be reviewed for safety when a report is made.
Changes
We'll tell you before these terms change in any important way.