LAX-Chat Chat Support · voice only
from HeartWise

Someone to talk to.
Just pick up the phone.

LAX-Chat is a voice-only service for older people. No typing, no screens to read, no apps to learn. Ring one number or press one button, and a friendly, verified companion is there to chat and spend time with you.

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Ring LAX-Chat free

0800 000 000

Placeholder number. Replace it with your real LAX-Chat line.

or

Press the button to hear how a call begins.

How LAX-Chat works

  1. 1

    Ring us or press the button

    A friendly LAX-Chat host answers and asks a few spoken questions about what you enjoy talking about.

  2. 2

    Meet your companion

    We match you with a verified companion who shares your interests, from gardening and football to music and old films.

  3. 3

    Talk whenever suits you

    Set a regular weekly call, like Tuesday mornings, with the same friendly companion each time. Or ring when you fancy a chat.

  4. 4

    Family kept in the loop

    If you'd like, a son, daughter or carer gets a short weekly note that your calls are going well. Never what you talked about.

A woman with white hair smiling while talking on a mobile phone
Photo: Oskar Kadaksoo on Unsplash

Ask for a call back

Leave a name and number and a LAX-Chat host will ring you. You can fill this in for yourself, or for a parent or friend with their permission.

Who is filling this in?
Best time to call
How often?
Enjoys talking about (optional)

Simple, safe and kind

  • Voice only

    Everything happens by talking. No typing, no passwords and no screens to read.

  • Your number stays private

    Calls connect through LAX-Chat, so companions never see your phone number or address.

  • Verified companions

    Every companion gives their name, a photo and proof of ID, and is checked by our team before taking a call.

  • Never asked for money

    Companions must never ask for money, bank details or gifts. If anyone does, say "report" on the call or ring us.

  • Family can help

    A son, daughter or carer can sign you up and choose call times, with your permission.

  • Easy to stop

    Not enjoying a call? Hang up at any time. We'll find you a different companion, no questions asked.

Could you be a LAX-Chat companion?

Give an hour a week to someone who'd love to talk. Volunteers are verified and trained before their first call.

Become a companion